Save up to 50% 💸
When you subscribe you’ll enjoy savings of up to 50% compared to our one time purchase prices. You call the shots! Our flexible approach means you can change, pause or cancel your kit at any time.
Subscription top picks
Subscription FAQs❓
Please find all our most popular questions below. Still need help? Follow the link to submit a request through our website or email us at [email protected]
Can I change the contents of my subscription?
You sure can! Log into ‘My account‘ at any time to edit the contents of your grüum kit for future deliveries. Head to ‘my subscriptions’ and choose the plan you want to view. You can then select ‘edit kit’ to pick and mix from any of the products available on our site. You will then be redirected to the checkout page and the total will show £0.00 but this will not process a payment or order – just click the ‘place order’ button to complete the procedure. You can see in your account that your subscription will show as ‘switched‘ and a new one is created.
You can also remove unwanted items, add new items and increase or reduce the number of individual items in your kit. However, If you only wish to remove products, you can choose ‘edit kit‘, and ‘proceed to checkout‘. On the next page, you only need to select ‘switch subscription’ and the subscription will be updated!
Is my subscription delivered for free?
Loyalty is very much rewarded here at grüum. Every single one of our subscribers can expect free standard delivery on all individual subscription orders worth £10 or more. That’s ON TOP of reduced prices across our range.
Can I have more than one subscription on my account?
Of course! You can add multiple subscriptions, so if you need different kits or want to add a kit for a loved one, you can do so easily by logging in to ‘My account‘.
Can I cancel my subscription whenever I want?
We’ll be sorry to see you go, but if you wish to cancel your plan, you can do so at any time by logging into ‘My account‘.
Step 1: Log into ‘My account‘ via the website by clicking ‘Log in’ from the main menu.
Step 2: Navigate to ‘My account‘ at the top-right of the page.
Step 3: Select the plan you wish to cancel by clicking ‘View details‘.
Step 4: Scroll to the bottom of the page and you will see the option to ‘Cancel your plan‘. Your plan will be cancelled immediately.
Step 5: If you have any current orders that have not yet been packed and you would prefer to cancel, you can click on ‘Order history‘ where you will see the option to cancel and refund any current orders.
Do I have to receive my subscription monthly?
It’s up to you! You’re in control of the plan throughout, so you can choose to receive your grüum kit every one, two or three months – you can also change your delivery schedule and frequency at any time.
You can skip a delivery by changing your next order date. To make any changes to your plan, just log in and go to ‘My account‘ and edit your kit accordingly.
Don’t just take our word for it…
4.74 Based on 17328 Reviews
Anonymous
“Excellent products that are competitively priced- supporting reduction in plastics and friendly to the environment is an added bonus. Wide range of products available but I can highly recommend the sh”… See more
2 days ago
Anonymous
“I have sensitive skin that gets dyhadrated quite easily and after using some of the Grüum cosmetics it’s already improved (face wash, serum, moisturising bar). I love the coconut shampoo too – a ve”… See more
2 days ago
Asha Ramachandra
“Good quality, will continue using Gruum products.”
3 days ago
Catherine Jones
“Love Gruum products. Feel great and smell amazing. If there was a way of packaging the products without using plastic it would be even better 😁”
3 days ago
Georgina Fortune
“Really good products in both quality, value and ethics. I accidentally ordered twice and customer service were incredible. ”
3 days ago
Jennifer Anderson
“Just ordered the advent calendar as a way to try lots of different Gruum. Ordering was easy and can’t wait for it to arrive. Was introduced to Gruum by a free product that can after ordering my daug”… See more
3 days ago
Ann Norman
“Excellent products. Fast delivery and good quality ”
3 days ago
Sharon Comer
“Very happy with products. Will be ordering again as shampoo bar is amazing Speedy service Just simply amazing. ”
3 days ago
Anonymous
“Great products and services and very thoughtful for the environment ”
3 days ago
Tina Clahane
“Lovely products and easy to use on line ordering. I tried other brands of shampoo and conditioner bars but Gruum are by far the best. Long lasting and very effective. Your soap bars are great too ❤”… See more
3 days ago
Teri Emery
“Love to order the shampoo and hair conditioners bars to prevent plastic waste They was and condition my hair just as good as any shop bought bottles maybe even better”
3 days ago
Anita Thompson
“The products I have used so far have always done what it says oon the tin !! My skin feels soft and i’m very happy with it. Thanks.”
3 days ago
Susan Clark
“My son is going travelling next month, these products are perfect as they take up little room and don’t cause problems at security. They smell really nice and having tried it myself, the moisturise”… See more
4 days ago
Katrina Platt
“Ordering was so easy no glitching on website and easy to navigate ”
4 days ago
Louise Manners
“I absolutely LOVE the brand! I am not usually one for following and having attachments to any particular brand but I do love this one!”
4 days ago